ارزیابی

The Appraisal

Paul

Could I have a word Anna, in my office?

Narrator

Hello again. I wonder what Paul wants to say to Anna? Could it have something to do with Rachel, the pen thief - or is it just to do with biscuits?! Let’s find out.

Paul

Have a seat… so well done for speaking to her. Stealing all those pens from the office was the final straw.

Anna

She was stealing straws?

Paul

No, no. It was the final thing that she did wrong – and it meant disciplinary action. I’ve had to ‘let her go’ – in other words, sack her.

Anna

Oh, so she’s gone. But what is Mr Socrates going to say? She was his best employee.

Paul

Leave it with me. I’m sure he’ll understand…I hope. Now, I wanted to speak to you about your appraisal.

Anna

My appraisal?

Paul

Yes, we do it every year. It’s a chance to talk about you, talk about the highs and lows of the past year and look forward.

Anna

Highs and lows? But I haven’t been walking up any hills.

Narrator

No Anna! He means your appraisal is about reviewing your performance and setting objectives for the year ahead.

Anna

I see. But what are objectives?

Narrator

These are tasks for you to do, to try and improve your performance and skills and help the business. Here are the questions you’re likely to hear in an appraisal: What’s gone well for you this year?

What didn’t go so well?

What should you do more of?

Let’s look ahead and set some objectives.

Anna

Right. Thanks. So Paul, when shall we have this, err, appraisal?

Paul

If you’ve time, we could make a start now?

Anna

Oh OK. So I need to think about my performance first?

Paul

Exactly. What has gone well for you this year?

Anna

Well I guess I’ve just done my job.

Narrator

Anna! This is your chance to sell yourself. Think about the deals you’ve made, the people you’ve managed, that sort of thing.

Anna

Right. Well, I did complete two big contracts for the Imperial Lemon… Paul

You’ve had plenty of compliments for that. You seem to have a zest for selling!

Anna

Err, right… and then there was dealing with Mr Ingle in the warehouse.

Paul

Yes, that’s a good example of dealing with difficult staff. And what didn’t go so well?

Anna

Well… erm… working with Rachel… and cold calling I suppose. That wasn’t easy.

Paul

Ah yes. But you soon warmed up! And what should you do more of?

Anna

Err, erm…

Narrator

It’s a tricky question Anna – but don’t be ashamed about admitting things that you feel you could improve on. Nobody’s perfect! Think about skills you’d like to improve.

Anna

Oh OK. Well Paul, I guess I could… develop some ideas for new products? Continue to work on the European marketing strategy… sell more Imperial Lemons… err… Paul

That’s enough Anna! If you do all that, you’ll put me out of a job!

Anna

Oh, I don’t want to do that!

Paul

Now let’s look ahead and set some objectives. Biscuit?

Anna

Biscuits as an objective? Oh I see…no thanks.

Paul

We’ve all got to improve our sales targets so I’m asking all the team to make an extra ten sales deals this year.

Anna

Oh, ten, that’s a lot.

Paul

It is - but I know you can do it. And you mentioned developing new products, well I’d like you to do just that – but not plastic fruit, I’d like you to develop a plastic vegetable. Potato, carrot, that sort of thing.

Anna

Gosh. Well, OK.

Paul

Oh and one more thing. Could you help Denise sort out the stationery cupboard? It’s a right mess.

Anna

Err…

Narrator

That’s a lot of objectives for Anna. She’s got her work cut out for the next year. Appraisals are a good time to review your work and plan what you are going to do next. Here’s a reminder of the kind of questions your manager may ask you: What has gone well for you this year? Give me some examples.

What didn’t go so well?

What should you do more of?

Let’s look ahead and set some objectives.

Paul

So if you could write up your appraisal and have it back to me by Friday?

Anna

Of course Paul. Thanks. See you later.

Tom

Oh hi Anna. Are you still on for dinner on Friday?

Anna

Yes Tom!

Anna

What’s going on?!

Denise

A mouse… a mouse! I’ve just seen a mouse running out of the stationery office.

Tom

Was he stealing the pens?!

Denise

It’s no joke. Quick…there he goes!

Tom

Leave him to me! Oh… oww!

Anna

Tom… Tom? Are you ok?

Narrator

Uh oh! What’s happened to Tom? Has he broken something? Join us next time to find out. Bye!