Track 3

Track 3.

Hello, the Museum of London Life.

How can I help?

Oh, hi.

I was wondering if you could send me some information.

I’ve been looking on your website and can’t seem to find what I need to know.

Certainly, sir.

Can I take your name first of all?

Yes, it’s James Graeme.

Ah, OK, so that’s G-R-A-H-A-M, correct? James: No, it’s G-R-A-E-M-E.

OK, great.

Got there in the end.

So, how can I help?

Well, it says that I can print off some vouchers for reduced entry, but I haven’t got a printer.

Could you send me some through the post?

Sure.

What’s your address?

16.Mount Hill Road, that’s M-0-U-N-T Hill Road, London, El5 2TP.

OK.

Can I take a contact number for you for our records?

Yes, it’s double 7-0, 3-6-4. Sorry, I mean double 7-0, 4-6-4. OK, great.

I’ll get some vouchers sent out to you.

Thanks.

Could you just clarify what the discount structure is?

Of course.

So, for groups of four or more there’s a ten percent discount applied.

If you manage to get together a larger gang of people, ten or more, to be precise, then that figure goes up to 15 percent.

And what about students like me?

Anything extra?

Yes, all students get that same 15 percent discount automatically, but in groups of four or more that goes up by another 5 percent to 20 percent.

Would you be coming with friends?

No, I think the likelihood is that I’ll be on my own.

So how much exactly would that cost me for entry?

That’s four twenty-five.

So with the discount that makes, three pounds sixty-one, doesn’t it?

No, sorry, that price was with the discount already applied.

Oh, OK.

And are there any special exhibitions at the moment?

I’ll book tickets for that as well today, provided there’s something special that I’m particularly interested in.

There is, actually.

You’ve just missed a really popular one that took in the Viking period, and coming up we’ve got the period known as ‘The Industrial Revolution’, but the one we’re currently running is called ‘Underground London’, which looks at the tunnels, sewers and catacombs beneath the streets of the city.

Great!

Ideally, I’d like to visit on my birthday, the 13th July.

Let me check, No, that’s a Monday.

We’re closed on Mondays.

Ah, that’s a shame.

Never mind, I’ll come the day before.

Can I book over the phone now?

Certainly, so that’s one student ticket for the 12th.

Let me take your payment details.