C

Unit 22_ C

Hello, is that the Midland Bank, the emergency helpline? Oh good - look, this really is an emergency. The thing is, I’ve lost my card, my debit card, you know. At least I think I’ve lost it, but maybe it was stolen.

Anyway, I haven’t got it anymore. So can you cancel it or something, you know, whatever? Then I won’t have to pay if somebody else uses it - that’s how it works, isn’t it? You want some details, yes, right. I’m Victoria P. Brane, got that? Victoria like the queen or the station, OK?

Then P for, well, I won’t tell you what it’s for, it’s such a silly name! And then Brane, that’s B.R.A.N.E. And the card number’s 4989 1662 3972 1408. So is that it? You’re going to cancel my card and send me a new one? Fine, thanks very much.