دیدگاه

Unit 6 - What’s wrong with it?

Page 36 - Exercise 2

Perspectives

Part A - Listen to people describe complaints on a call-in radio show. Check what you think each person should do.

Ask Priscilla the problem solver!

1 - I ordered a jacket online, but when it arrived, I found the lining was torn.

Ask for a refund - Send it back and get a new one

2 - I bought a new table from a store, but when they delivered it, I noticed it was damaged on the top.

Ask for a discount - Ask the store to replace it

3 - A friend sent me a vase for my birthday, but when it arrived, it was chipped.

Tell her about it - Say nothing and repair it yourself

4 - I lent a friend my sunglasses, and now there are scratches on the lenses.

Say nothing - Ask him to replace them

5 - I took some pants to the cleaners, and when they came back, they had a stain on them.

Wash them by hand - Ask the cleaners to wash them again for free