Page 88. Hear the Language. Part A. LISTEN

Unit nine

page 88

hear the language

part a: listen

1:

sunflower has stores in a dozen large shopping malls around the country.

2:

the owners of sunflower had tried to solve the problem by lowering the prices.

3:

human centered means understanding the experience of the users.

4:

we watched customers as they came in the store, observed where they went…

5:

so clearly the store wasn’t attracting teen customers.

6:

the second phase is the brainstorm phase.

7:

no judgment, just say your idea.

8:

it had beanbag chairs, an espresso bar and a fridge stocked with juice.

9:

Well, we wanted the participants to relax.

10:

specifically we used splashy fun colors in the junior section.