Track 18

Track 18

Manager: Good morning, everyone. I’d like to talk to you all about the department restructure and how it will affect our work. As you know. the company is expanding, and this means we’ll need to recruit more staff and optimise our ways of working. So I want to look at each of our teams and the changes which are planned to start next month.

The Sales Team, headed by Gary Wilson, will be responsible for not only increasing the amount of business we do with our current customers but also searching out new clients. As this is likely to be a labor-intensive task, Gary’s team will need more staff, which is where Linda French’s Human Resources Team comes in. Linda and Gary will collaborate on finding and employing twenty new sales members as soon as possible.

However, not all staff will be recruited from outside. If this company is going to continue to thrive, each of the current team managers will need an assistant, and these positions will be internal appointments. Human Resources are sending out an email to all staff this week asking them if they would like to apply for one of the new positions, and interviews will begin next month.

Now, in order for the Sales Team to increase revenue, the Research and Development Team have to come up with some innovative products which will be better than those offered by other companies. Therefore, Zoe’s team will start a month-long project to learn more about what our competitors make to help inform our design process. Their target will be to design and create two new ranges of products this year. As always, if any of you have an idea for a product, please contact Zoe about it; all ideas are welcome.

Lastly, but just as importantly, I’d like to talk about Ian Smith’s team. Obviously, aftercare service is crucial to the expansion of the company, so IT Support will be making sure that all our customers are called to discuss our service as part of the follow-up system. Ian’s team will also be upgrading our client support package to facilitate twenty-four-hour access. seven days a week. Ian believes strongly that this will increase our competitiveness and be a real selling point for potential customers.