Track 6

Hello, how can I help you?

Um, hello. Is it possible to book a bus tour of the city here?

Of course, sir. When would you like to take the tour? There are tours in the morning, afternoon, and evening sometimes it’s nice to see the city at night with the buildings lit up.

We’ll be going out for dinner tonight, so we’d prefer to go this afternoon. Oh, and it’s for two people.

Right. Now I just need some details. Can you give me the names of the two people, please?

Yes. Susan Field and James Carter.

Susan Field and James — sorry, can you spell your surname for me, please?

It’s Carter. C—A—R—T—E—R.

Thank you. And can I have a contact telephone number?

Why do you need one?

Just in case we have to cancel the tour and need to contact you.

I see. Well, my mobile number is 07988 636197 [O—7—9—double 8-6-3-6—1—9—7].

That’s 07988 636197. Now, can you also tell me which hotel you’re staying at?

The Crest Hotel. Oh no, sorry. That’s the hotel were staying in next week. It’s the Riverside Hotel.

Oh! The Riverside is a lovely hotel. Are you enjoying your stay?

Yes, we are, very much. We’d definitely recommend it to others.

Oh I am glad. Now, I can book you on the tour at 4 pm. Would that suit you? Alternatively, there is one at two.

Two would be better for us, please.

Right, that’s booked for you. sir. Two people at 2 p.m today. August 14th. You pay the bus driver when you get on, and it’s £4 per person.

Thank you very much.