Track 2

Track 2

Reception: Good afternoon. Royal Mount Hotel. How may I help you?

Customer: Hello …Er, I’d like to book a twin room, please, for next week.

R: One minute, please … I’ll just check if we have one available. Yes. we do, sir. Now, I just need to take down a few details if I may.

C: Yes. of course.

R: What name is the booking under?

C: My name … Duncan Geoffrey. That’s G-E-O -double F-R-E -Y.

R: G-E -O -double F-R -E -Y. Aha. And could I have a contact telephone number, please?

C: Yes, 5762 23821.

R: When will you be arriving, sir?

C: Some time on the evening of the nineteenth.

R: Of September?

C: Yes, and we’ll be leaving on the twenty-third. How much will that be in total?

R: So … that’s a twin room … for a twin, it would normally be £235, but I can give you a special rate, as it’s low season: £210 for the six nights.

C: Great. Thank you.

R: And how would you like to pay sir? We accept cash, check or credit card.

C: I’ll pay cash on arrival, if that’s okay.

R: Of course, sir. We look forward to seeing you.