Section 1

Test two

You will hear a number of different recordings and you’ll have to answer questions on what you hear.

There will be time for you to read the instructions and questions and you’ll have a chance to check your work.

All the recordings will be played once only.

The test is in four sections at the end of the test you will be given 10 minutes to transfer your answers to an answer sheet.

Now turn to section one.

Section one.

You will hear a woman too King to a doctor at a clinic about a medical problem.

First you have some time to look at questions 1 to 4.

You will see that there is an example that has been done for you.

On this occasion only, the conversation relating to this will be played first.

Hi, come and take a seat.

Thank you.

My name’s Carl Rogers and I’m one of the doctors here at the total health clinic, so I understand this is your first visit to the clinic.

Yes it is.

OK , well I hope you’ll be very happy with the service you receive here, so if it’s all right with you, I’ll take a few details to help me give you the best possible service.

Sure.

So can I check first of all that we have the correct personal details for you, so your full name is Julie An Garcia?

That’s correct.

The woman’s name is Julie An Garcia.

So Garcia has been written in the space.

Now we shall begin, you should answer the questions as you listen because you will not hear the recording a second time.

listen carefully and answer questions 1 to 4.

Hi come and take a seat.

Thank you.

My name’s Carl Rogers and I’m one of the doctors here at the total health clinic, so I understand this is your first visit to the clinic.

Yes it is.

OK , well I hope you’ll be very happy with the service you receive here, so if it’s all right with you, I’ll take a few details to help me give you the best possible service.

Sure.

So can I check first of all that we have the correct personal details for you, so your full name is Julie An Garcia?

That’s correct.

Perfect, and can I have a contact phone number?

It’s 2194429485.

Okay and then can I just check that we have the correct date of birth?

October 10th 1992.

Oh, I actually have 1991.

I’ll just correct that now.

Right so that’s all good now, I just need a few more personal details.

Do you have an occupation either full-time or part-time?

Yes, I work full-time in esterhazy’s, you know the restaurant chain.

I started off as a waitress there a few years ago and I’m a manager now.

Oh, I know them.

Yeah, they’re down on one hundred and 14th Street aren’t they?

That’s right.

Yeah I’ve been there a few times I just love their salads.

That’s good to hear.

Right, so one more thing I need to know before we talk about why you’re here Julie, and that’s the name of your insurance company?

It’s Cawley life insurance that’s C-A-W-E-L-Y.

Excellent, thank you so much.

Before you hear the the conversation you have some time to look at questions 5 to 10.

Now listen and answer questions 5 to 10.

Now Julie let’s look at how we can help you, so tell me a little about what brought you here today?

Well, I’ve been getting a pain in my knee, the left one, not very serious at first but it’s gotten worse.

So I thought I ought to see someone about it.

That’s certainly the right decision, so how long have you been aware of this pain?

Is it just a few days?

Or is it longer than that?

Longer, it’s been worse for the last couple of days, but it’s three weeks since I first noticed it.

It came on quite gradually though so I kind of ignored it at first.

And have you taken any medication yourself?

Or treated it in any way?

Um, yeah I’ve been taking medication to deal with the pain, Tylenol and that works okay for a few hours but I don’t like to keep taking it.

Okay, and what about hate treatment have you tried applying heat at all?

No, but I have been using ice on it for the last few days.

And does that seem to help the pain at all?

A little, yes.

Good, now you look as if you quite fit normally?

I am, yes.

So do you do any sport on a regular basis?

Yes I play a lot of tennis, I belong to a club so I go there a lot, I’m quite competitive so I enjoy that side of it as well as the exercise, but I haven’t gone since I started.

Sure and you do any other types of exercise?

Yeah, I sometimes do a little swimming but usually just when I’m on vacation, but normally I go running a few times a week, maybe three or four times.

Hmm, so your legs are getting quite a pounding but you haven’t had any problems up to now?

No, not with my legs I did have an accident last year when I slipped and hurt my shoulder, but that’s better now.

Excellent, and do you have any allergies?

No, none that I’m aware of and you take any medication on a regular basis?

Well, I take vitamins but that’s all I’m generally very healthy.

Okay, well let’s have a closer look and see what might be causing this problem, if you can just get up.

That is the end of section one, you now have half a minute to check your answers.

Now turn to section two