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Conversation 2 - Advice for Cafeteria
Listen to a conversation between a student and a cafeteria manager.
Manager: Oh, hi, you’re Amy, right?
Student: Yes.
Manager: I haven’t seen you here for a while. Welcome back.
Student: Thanks. Uh, you’re right. I haven’t been eating here regularly like I used to.
Manager: Why not?
Student: A couple of reasons. First of all, I have a class that ends during lunch time. So by the time I get here, there’s hardly any food left.
Manager: Really?
Student: Yeah. And then I have a chemistry lab at night this semester. It’s 2 hours every Tuesday and Thursday. You know that building is way across campus. So I just eat something in my dorm before I leave or skip dinner altogether. I come here afterward, but lab lets out at 7:30 and…By then the cafeteria is already closed.
Manager: Oh, I’m really sorry. Well, what about getting something to go and eating it in class?
Student: I can’t. Food isn’t permitted anywhere near the laboratories. I wish you stayed open later.
Manager: Have you complained formally? We’ve always had a suggestion box.
And now, you can send us an e-mail.
Student: As a matter of fact, I did fill out a suggestion card. I asked for longer hours and for better food choices, too. But that was like weeks ago. And nothing’s changed from what I can see.
Manager: You know, I was just promoted to cafeteria manager, and one of the things I’m trying to do is pay more attention to students’ concerns. There have been a lot of complaints similar to yours over the years.
Student: Yeah. A lot of my friends complain about the cafeteria, but I figure nothing will ever be done.
Manager: Well, some things can change. For instance, you mentioned you like better food choices. Is there anything in particular you like added to the menu?
Student: Hmm, I guess it’d be nice to get hot cereal in the morning, and maybe a wider choice of soups and salads at lunch and dinner. And there should definitely be enough food to feed everyone whenever the cafeteria is open.
Manager: Hmm hmm. … But all good suggestions. Say, were you aware that the university has recently formed a food advisory committee? It includes myself, a nutritionist, the school chef, a food science professor and the person who oversees the cafeteria budget.
Student: Do you want me to talk to the committee?
Manager: I was thinking you might like to serve on the committee. If you are interested, I’ll recommend you as the student representative.
Student: Oh, I’m not so sure if I have enough spare time to get that involved.
Manager: Ok, then why don’t I let you know when and where our next meeting is?
And we will put you on the agenda. You may also want to send me an e-mail with all of your suggestions. Now that I am in charge, I will make sure they get serious consideration.
Student: I’d appreciate that. Thanks.
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