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Unit 15

Hotel Services

Page 58

Track 33

Listening 1

1

A: Hello. I’d like to have some shirts pressed.

B: Yes.

How soon will you need them?

A: Can I get them by 6 o’clock tonight?

B: Of course. Just leave them in your room, and I’ll send someone to get them.

2

A: Yes, can I help you?

B: Yes. I’d like tickets for the show at the Warfield.

A: Certainly. What night do you want the tickets for?

B: How about Friday?

A: I’ll see what I can get and call you right back.

3

A: I’d like to order a large pot of coffee, please.

B: Yes, for how many people?

A: Two.

B: Anything to eat?

A: No, thanks.

That’s all.

4

A: Can you send someone to my room to help with my bags. please?

B: Yes, how many bags do you have?

A: Three.

B: Just leave them in the room, and I’ll send someone to bring them down to The lobby for you.

5

A: Has anyone left a package for me?

B: Yes, we do have a large envelope for you at the front desk. Do you want me to send it up to your room?

A: That’s okay. I’ll come down for it, thanks.

6

A: Can I help you?

B: Yes. Could you send up a couple of extra towels and another blanket?

A: Certainly. I’ll send them up right away.