Track 15

Track 15

Conversation 1

Good morning, how can I help you?

Hello, I’d like some information about your facilities.

OK, well we have a swimming pool , squash courts, a gym and we have a couple of outdoor tennis courts too.

You may have seen them on the left as you came in.

Now, our website tells you how you can become a member and how much the yearly fee is.

Do you want to make a note of the address?

Conversation 2

Good afternoon, can I help you?

I’d like to open a new account please.

Certainly, now, is it a basic account you’re looking to open or a savings account?

A savings account.

Right, we can complete your application online.

I’ll just get the form up on screen now.

It won’t take long.