B

Unit 12- B

1. A: Freeman and Peabody. Can I help you?

B: I hope so.

I’m ringing to tell you I’ve got a serious problem with the microwave I bought from your store yesterday.

A: Oh, really, madam? What kind of problem?

B: Well, absolutely nothing happens when you switch it on. It’s so annoying!

A: I see.

Have you kept the receipt?

B: Oh yes. I’ve got it here. Look, this just isn’t good enough. I’ll have to come all the way back into town with it. And the parking is terrible!

It really is too bad.

A: Mmm, I’m very sorry, madam, but naturally we’ll refund your money, if you return the item to us with the receipt, and of course there is a …

1. A: Hi, Janet, how are things?

B: Oh guess what, it’s brilliant, I’ve got the job!

A: Oh, that’s marvellous!

When did you hear?

B: Oh, just today. I can’t believe it, it’s so fantastic! I’ll be living in Paris, just imagine!

A: Lucky you! So when can we come and stay?

1. A: The thing is, officer, she’s never stayed out this late before, and I really can’t imagine where she is. I just keep thinking …

B: Now, don’t worry, Mrs. Jenkins, we’ll do our best. When did you see her last?

A: Well, it was at 7 o’clock when she set out to meet her friends.

She said she’d be back at ten, her usual time, but I’ve waited and waited, and it’s so unlike her to be late …