Section 1

CD 2: Test 3. You will hear a number of different recordings and you will have to answer questions on what you hear. there will be time for you to read the instructions and questions, and you will have a chance to check your work. All the recordings will be played once only. The test is in four sections, at the end of the test you will be given 10 minutes to transfer your answers to an answer sheet.

Now turn to section one.

Section 1: You will hear a conversation between the director of a childcare center and a parent enrolling her child in the center. First you have some time to look at questions 1 to 6.

You will see that there is an example that has been done for you. On this occasion only the conversation relating to this will be played first.

Good morning, welcome to the early learning childcare center; How may I help you?

Hi, I spoke to you last week about enrolling my daughter for next year.

Oh yes, I’ll just get some details from you. So, you’re her mother?

That’s right.

And can I have your name?

It’s Carol, Carol Smith. The parent’s name is Carol Smith, so Smith has been written in the space.

Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time. Listen carefully and answer questions 1 to 6.

Good morning, welcome to the early learning childcare center; How may I help you?

Hi, I spoke to you last week about enrolling my daughter for next year.

Oh yes, I’ll just get some details from you. So, you’re her mother?

That’s right.

And can I have your name?

It’s Carol, Carol Smith.

And your daughter’s name?

It’s Kate.

Now, we have several groups at the center and we cater for children from three to five years old. How old is your daughter?

She’s 3 now, but she turns four next month.

I’ll put 4 down because that’s how old she’ll be when she starts.

Fine, she’s so excited about the birthday and coming to the center.

Oh, that’s good to hear. And what’s your address?

It’s 46 wombat Road that’s W O M B A T Woodside 4032.

And what’s the phone number?

Oh it’s 33459865. So, have you decided on the days you would like to bring your daughter here?

I prefer Monday and Wednesday if possible.

Mmm, I’ll check Monday’s fine but I think the center is already full for Wednesday. Yes sorry it seems to be a very popular day. We can offer you a Thursday or a Friday as well.

Oh dear I suppose Thursday would be alight, because she has swimming on Friday.

Okay got that. Because a lot of parents work, we do offer flexible start and finish times, we’re open from 7:30 in the morning until 6:00 o’clock at night. What time would you like your daughter to start?

I need to get to work in the city by 9:00 so I’ll drop her off at 8:30. You’re pretty close to the city here so that should give me plenty of time to get there.

That’s fine. Now, we also need to decide which group she’ll be in. We have two different groups and they’re divided up according to age. There’s the green group which is for three to four-year olds, and then there’s the red group which is for four to five-year olds.

She’s quite mature for her age and she can already write her name and read a little.

Well, I’ll put her in the red group and we can always change it of the green one if there are any problems.

That sounds fine.

Okay, let’s move on to meals. We can provide breakfast, lunch and dinner; As she’s finishing pretty early she won’t need dinner. Will he give her breakfast before she comes?

Yes, she’ll only need lunch.

Before you hear the rest of the conversation, you have some time to look at questions 7 to 10.

Now listen and answer questions 7 to 10.

Now does she have any medical conditions we need to know about? Does she have asthma or any hearing problems for example?

No, but she does need to wear glasses. Oh, I’ll make a note of that.

Yeah, she’s pretty good about wearing them she can’t see much without them.

Right, okay. Now I also need emergency contact details.

So, what sort of information do you need?

Just the name and number of a friend or family member we can contact in case we can’t get hold of you at any time.

Okay, then it better be my sister Jenny ball. That’s B A L L. Her phone number is 3 3 4 6 7 5 2 3.

Great, so she is the child’s aunt?

Yes, that’s right.

I’ll make a note of that as well. Now, is there anything you’d like to ask?

What about payment? How much of the fees each term?

Well for two days and the hours you’ve chosen that will be 450 dollars altogether.

Okay, and do I have to pay that now?

No, we send out invoices once the children start at the center. You can choose to pay at the end of each term or we do offer a slightly discounted rate if you pay every month.

Oh, I’ll do that then. I find it easier to budget that way and I’m not used to the term dates just yet.

Good, it makes it a lot simpler for us as well. Well, that’s everything. Would you like me to show you around the center…?

That is the end of section 1. You now have half a minute to check your answers.